PRIVACY POLICY

 

At Calus Home Couture, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information from you:

  • Personal Information: This includes details you provide to us directly, such as your name, email address, phone number, shipping address, payment information, and any other information necessary to process your order or communicate with you.

  • Non-Personal Information: This includes information that is automatically collected when you visit our website, such as your IP address, browser type, device information, and how you interact with our site (e.g., pages viewed, time spent, etc.). This data helps us improve user experience and the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete and manage your purchases, including shipping and payment.
  • To Improve Our Website and Services: To analyze usage patterns and improve the design and functionality of our website.
  • To Communicate with You: To send order confirmations, updates, and respond to any inquiries or requests you make.
  • To Send Marketing Communications: With your consent, we may send you promotional emails about new products, sales, and other updates. You can opt-out at any time by unsubscribing.
  • To Prevent Fraud and Enhance Security: To protect the integrity of our website and transactions.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal data. This includes using encryption technologies such as Secure Socket Layer (SSL) to protect sensitive data during transmission. While we take steps to protect your information, no method of data transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who assist with the operation of our business (e.g., payment processors, shipping companies, email marketing platforms). These parties are required to use your information only as necessary to provide services to us.
  • Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Calus Home Couture, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies through your browser settings, but please note that doing so may limit certain features and functionalities on our website.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request updates or corrections to any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-out: Unsubscribe from marketing emails at any time by following the "unsubscribe" link in the email or contacting us directly.

To exercise any of these rights, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party sites or services that are not operated or controlled by us. This Privacy Policy only applies to information collected by Calus Home Couture. We are not responsible for the privacy practices of third-party sites and encourage you to review their respective privacy policies.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will delete it as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is being used, please contact us at:

 

By using our website, you consent to the terms of this Privacy Policy.